Policies
Returns
Due to the nature of our products, we cannot accept returns on any of our products. If you receive your order damaged, please contact us and we will replace damaged goods.
Sliding Scale
We offer need-based sliding scale discounts. Herbal medicine is the people's medicine, and we strive to create access for people with barriers. If our regular prices are not possible for you to pay, we offer up to 30% off*. Choose the code that matches your level of need. Please pay the most that you can afford to pay to keep this program sustainable for us.
SLIDINGSCALE10%
SLIDINGSCALE20%
SLIDINGSCALE30%
BIPOC Discounts
We acknowledge the devastating effects of systematic racism in our country and worldwide. Black, indigenous, and people of color (BIPOC) have been systematically disadvantaged and prevented from accumulating wealth in the ways white people have had access to. In a small gesture toward racial equity, we offer a 10% discount for BIPOC customers. Please use the code BIPOCEQUITY to add this discount.
These programs are both available when you shop with us at Durham Farmers Market Saturdays in downtown Durham.
*Sliding scale and our BIPOC discount are not available on our website for custom blends, gift cards, or bulk sizes, which are already offered at a lower price point. Send a message if you need a custom formula with a sliding scale.